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Privacy Policy

CM Advocates LLP - Uganda > Privacy Policy


Cymbell Advocates

At Cymbell Advocates, we strive to revolutionize access to legal services by leveraging digital technology through the provision of remote consultancy and subscription to a wide variety of legal documents at an affordable cost through the Cymbell Portal.   In order to do this, we understand the need for transparency about the information and data that we collect from you.

We offer our users choices about the data we collect, use and share as described in Our Company’s Privacy and Cookie Policy. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website and Services.


This Privacy Policy including our cookie policy applies to your use of our website and any related Services.


Our Company keeps its Privacy Policy under regular review. We can modify this Privacy Policy and if we make any material changes to it, we will provide notice through our company website or by other means to provide you the opportunity to review the changes before they become effective.

You acknowledge that your continued use of our Services after we publish or send a notice about our changes to this Privacy Policy means that the collection, use and sharing of your personal data is subject to the updated Privacy Policy, as of its effective date.

Data Controller

Cymbell Advocates will be the controller of your personal data provided to, or collected by or for, or processed in connection to our website or Services.

As a user of our Services, the collection, use and sharing of your personal data is subject to this Privacy Policy as well as any updates to the Policy.

What data do we collect?

Our Company collects the following data; 

  • Email addresses
  • Phone numbers
  • Physical and postal addresses
  • Names
  • Social media handles
  • Links to personal websites
  • Credit and debit card information
  • Age
  • Dates of birth for natural persons
  • Identification documents
  • Registration numbers and licenses for artificial persons

How will we use your data?

Our Company collects your data so that we can;

  • Create, process and manage your account
  • Email you with special offers on products that we think you might like
  • Advertising and marketing
  • Investigate possible fraud, security breaches or violations of our Services.
  • Developing Services and research
  • Polls and surveys
  • Customer support

If you agree, Our Company may share your data with our partner companies or other persons as may be necessary to effectively offer you our Services.

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you;

  • Register online or undertake to utilize any Services that we may offer.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

What are your data protection rights?

Our company would like to make sure you are fully aware of all your data protection rights. Every user is has the following rights;

The right to access - You have the right to access Our Company for copies of your personal data. The Company may charge you a small fee for this.

The right to rectification – You have a right to rectify your data using options available in your account. You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you feel is inaccurate.

The right to erasure – You have the right to request Our Company to erase your personal data under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organisation, or directly to you under certain conditions.

Lawful authority for processing your data

We have lawful authority to collect, use and share data about you. You have choices about how we use your data. You have a right to withdraw consent you have provided at any time.

We will only collect and process personal data about you where we have lawful authority. Lawful authority includes consent (where you have given consent) and or contract (where processing is necessary for the performance of a contract with you.)

How do we store your data?

Our Company safely and securely stores your data on servers located in Uganda, in compliance with national laws.

We monitor for and try to prevent security breaches. We implement security safeguards designed to protect your data, such as HTTPS among other industry standard encryption mechanisms. We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot warrant the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

Where you choose to open an account, we will keep most of your personal data for as long as your account is open. We generally retain your personal data as long as you keep your account open or as needed to provide you Services. This includes data you or others provided to us and data generated or inferred from your use of our Services.

Once you choose to close your account, or cease to use our Services, your data will be deleted immediately.

Sale of business

We may share your data when our business is sold to others, but it must continue to be used in accordance with this Privacy Policy. We can also share your personal data as part of a sale, merger or change in control, or in preparation for any of these events. Any other entity which buys us or part of our business will have the right to continue to use your data, but only in the manner set out in this Privacy Policy unless you agree otherwise.

Lawful Disclosure

We may need to share your data when we believe it’s required by law or to help protect the rights and safety of you, us or others. It is possible that we will need to disclose information about you when required by law, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to;

  1. investigate, prevent or take action regarding suspected or actual illegal activities or to assist government enforcement agencies;
  2. enforce our agreements with you;
  3. investigate and defend ourselves against any third-party claims or allegations;
  4. protect the security or integrity of our Services (such as by sharing with companies facing similar threats); or
  5. exercise or protect the rights and safety of other users and company personnel.

We may attempt to notify you about legal demands for your personal data when appropriate, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are vague, lack proper authority, or are inappropriate but we do not promise to challenge every demand.

Website Use

We log your visits and use of our website or Services .We log usage data when you visit or otherwise use our Services, including our site such as when you view or click on content or ads (on or off our sites, perform a search. We use log-ins, cookies, device information and internet protocol (“IP”) addresses to identify you and log your use.


We collect data through cookies and similar technologies. As further described in our Cookie Policy, we use cookies to collect data (e.g., device IDs) to recognize you and your device(s) on, off and across different services and devices where you have engaged with our Services.  You can opt out from our use of data from cookies and similar technologies that track your behaviour on the sites of others for ad targeting and other ad-related purposes.

Your Device and Location

We receive data from your devices and networks, including location data.

When you visit or leave our Services (including some plugins and our cookies or similar technology on the sites of others), we receive the URL of both the site you came from and the one you go to and the time of your visit. We also get information about your network and device (e.g., IP address, proxy server, operating system, web browser and add-ons, device identifier and features, cookie IDs and/or ISP, or your mobile carrier). If you use our Services from a mobile device, that device will send us data about your location based on your phone settings. We will ask you to opt-in before we use GPS or other tools to identify your precise location.

Our Company may also receive your data indirectly from other sources.


Our Company would like to send you information about our products and services that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to our partner companies.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you or would like to exercise any of your data protection rights, you may contact us on;

Email: law@cymbelladvocates.com 

Telephone: +256776739643

Our Cookie Policy

At Cymbell Advocates, we believe in transparency of data collected from our users. This Cookie Policy applies to any Cymbell Advocates website or service. We use cookies and similar technologies to collect and use data as part of our website and Services as defined in our Privacy Policy. This policy provides information about how and when we use these technologies.

By continuing to visit our website or use our Services, you are agreeing to the use of cookies and similar technologies for the purposes described in this policy.


A cookie is a small file placed onto your device that enables website functionality. Any browser visiting our sites may receive cookies from us or cookies from third parties such as our partners or service providers. We or third parties may also place cookies in your browser when you visit non-Brand Help sites that display ads, host our plugins or tags.

What types of Cookies do we use?

There are a number of different cookies however our website uses;

Session cookies - These help our website recognise users and the information provided when they navigate through our website. Session cookies only retain information about a user’s activities for as long as they are on the website. Once the web browser is closed, the cookies are deleted.

Permanent/Persistent Cookies - These cookies remain in operation even after the web browser has been closed. They can remember login details, and passwords so you do not need to reenter them every time you use our site.

What are these Cookies used for?

Functionality- Our Company use these cookies so that we recognise you when you on our website and remember your previously selected preferences. These could include what language you prefer or what location you are in.

Advertising- Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and your IP addresses. Our Company sometimes shares limited aspects of this information with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on browsing patterns on our website.

How to manage Cookies

You can set your browser not to accept cookies. Some of our website features may not function properly as a result.